The primary role of this position is to handle counter sales and provide service and information to customers who walk into the company s retail showroom. Position is also responsible for maintaining stock levels on the sales floor and assuring an orderly, attractive, clean, and safe retail environment.

Responsibilities

• Sells lumber and related materials to customers who come into the store s sales floor.
• Provides support and help to DIY customers.
• Handles telephone and email inquiries from customers as appropriate.
• Coordinates customer delivers as appropriate.
• Creates accurate sales tickets and enters all information into the computer system.
• Operates cash register and balances drawer daily.
• Maintains shelf and floor stock levels and works with purchasing to assure adequate inventory in the stockroom.
• Maintains an attractive, orderly, clean, and safe sales floor.
• Stays alert to things that need to be done and, without being asked, takes initiative to see that they get done.

Education & Experience

• At least 3 years work experience; some sales experience preferred.
• Working knowledge of lumber and building materials.
• Computer literacy
• Strong communication skills.
• Strong interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to effectively build and maintain relationships with other employees and with customers.
• Ability to work effectively in a team-based environment.
• Ability to demonstrate common sense and good judgement.
• High school diploma or equivalency.

Work Environment

• Work is performed in an office environment.

Physical Demands

• Standing - Rarely
• Walking - Rarely
• Sitting - Frequently
• Handling/Gripping - Rarely
• Reaching Outward - Rarely
• Reaching above Shoulder - Rarely
• Climbing - Never
• Crawling - Never
• Squatting or Kneeling - Never
• Bending - Never
• Lifting/Carrying - Must be able to lift and move to 20 lbs. using safe lifting techniques
• Pushing/Pulling - Never
• PPE Requirement - None

Work Hours

• Position is full-time. Occasional overtime may be required.

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