Customer Team Member

Location: Aberfeldy, Perthshire
Company: Coop
Salary: £10.90 per hour
Industry: Retail
Job Type: Full Time
Contact: Coop
Posted: 23 days ago
Reposted: 2 days ago
Closing date: 09-06-2023 Customer Team Member Location: Co-op Petrol Aberfeldy, Dunkeld Road, Aberfledy, PH15 2AF Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, %contract_length% %seasonal% %contract%, %time% Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training given You can now apply for this role using your mobile device You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.

As a customer team member at Co-op, you ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You ll also make sure your store is in great shape working as part of a team to replenish products and support deliveries. In return, we ll give you opportunities to develop your skills and progress your career.

You ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing. What you ll do Friendly and thoughtful service you ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Engage with everyone to succeed together you ll build strong relationships with your colleagues in-store working together as a team to solve problems for the benefit of customers and members and each other Make sure the store is safe, legal and operational you ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant Embrace change you ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes Co-operate for a fairer world you ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events This job would suit people who have genuine care for the needs of customers and colleagues good communication skills, with the ability to build positive relationships with everyone strong problem solving skills the flexibility to work a range of shifts Why Co-op? We ll help you learn new skills, and give you the opportunity to support your local community. You ll also get package that includes: competitive pay and opportunities for overtime Wagestream a money management app that gives you access to a percentage of your pay as you earn it premium rates for hours worked before 6am or after 10pm flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) Holidays starting from 31 days per year (includes bank holidays) pro rata for part time 30% off Co-op branded products in our food stores 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) discounts on other Co-op products and services pension with up to 10% employer contributions cycle to work scheme services to support your physical, mental and financial wellbeing Building an inclusive workplace We re actively building diverse teams and we welcome applications from everyone.

We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.

We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at (url removed)/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at . As part of the application process for this job, you ll need to complete an online assessment.

It will take around 10 minutes to complete the test. Please note Co-op completed on the sale of the Petrol Forecourt estate to Asda on 30th October 2022. This is currently being reviewed by the Competition & Markets Authority before any petrol filling stations transfer.

Both Co-op and Asda acknowledge that this agreement constitutes a TUPE transfer, which means should you successfully apply for this job and be employed by Co-op, we need to make you aware that you may eventually transfer to Asda Stores Limited.

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